Privacy Policy
Last Updated: 2025
Introduction
Xorvalenhrax ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our tailoring services or visit our website.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Address information for service delivery
- Garment details and service requirements
- Correspondence and communication records
How We Use Your Information
We use the information we collect to:
- Provide tailoring services and respond to inquiries
- Communicate about services, appointments, and projects
- Maintain records of work performed
- Comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Data is stored securely and retained only as long as necessary for the purposes outlined in this policy.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
Sharing Information
We do not sell, trade, or rent your personal information to third parties. We may share information only when necessary to provide services or as required by law.
Cookies
Our website may use cookies. For detailed information about our use of cookies, please see our Cookies Policy.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project records and correspondence are typically retained for a period of seven years for business and legal purposes.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
International Data Transfers
Your personal information is processed and stored primarily within New Zealand. If we need to transfer your information outside New Zealand, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact
For questions about this Privacy Policy or to exercise your rights, please contact us at:
contact@xorvalenhrax.world
163 Queen Street, Auckland Central, Auckland 1010, New Zealand
You also have the right to lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy rights have been violated.